Coinbase has announced a new support phone line for customers who believe their account has been compromised by outside actors. Users will be able to speak to a live support agent, who can kick off an investigation immediately. In an industry where support tickets and emails are the standard method of communication, Coinbase expects that this implementation could help users save valuable time when dealing with this type of crisis. Coinbase also offers its customers additional layers of protection that include two-factor authentication, unknown device recognition and advanced hardware security keys. Account takeovers, or ATOs, involve a malicious actor gaining …
In the cryptocurrency industry, liquidity is king. But how we measure and perceive liquidity varies greatly. Amid uncertain times and volatile market conditions, many traders are revising their trading strategies to consider every facet of their portfolio. This includes how they evaluate the liquidity of an asset or an exchange altogether. While it is evident that trading volume can be easily manipulated, we’ve nonetheless been conditioned to look to it as a way to measure liquidity and — by extension — the health of markets and exchanges. Types of liquidity At its core, liquidity can be divided into three categories: …
Garry Tan, a prominent angel investor and the founder of Initialized Capital, was one of the first investors to provide seed funding to Coinbase eight years ago. Less than a decade later, and after today's highly anticipated Nasdaq listing for Coinbase's COIN stock, Tan's 2013 investment of $300,000 into Coinbase is now worth $2.4 billion. Coinbase debuted on the Nasdaq on April 14 at $381 per share, making it one of the most hyped listings in the U.S. stock market of the year. How did $300,000 become $2.4 billion? In 2013, when Tan invested in Coinbase, it was unclear whether …
Major United States-based cryptocurrency exchange Coinbase is experiencing “elevated error rates on some backend systems due to an AWS service outage,” according to an official post on Nov. 25 shortly after 7:00 pm PST. In an announcement posted nine hours prior, Coinbase said that trading was not being impacted at the time. The following update removed this statement, stating: “You may encounter intermittent delays or errors while transacting, as well as accessing other parts of our applications. Customer support inquiries are also delayed.” The AWS issue has had a significant impact on the tech sector more broadly, with platforms such …
To mark Black History Month, Coinbase has launched an advertising campaign with the pitch that cryptocurrencies can help tackle racial injustice in the financial sector. As part of the campaign, the exchange published a blog post on Feb. 13 with the results of a survey it conducted in the United States and United Kingdom. The crux of Coinbase’s survey centers on the notion that blockchain and cryptocurrencies, as trustless technologies with pseudonymous functionality, would be more color-blind than traditional financial services. Based on a sample of 5,126 respondents, Coinbase’s data appears to indicate that just one in three Black Americans …